Within 14 days from the order date.
The return request takes 3-4 working days
The reasons that allow a customer to return a product after purchase include the following cases:
You received a wrong item that does not match your order.
Yes, the customer bears the return costs of 18 SAR
Unfortunately, exchange requests cannot be made through the website. Customers must visit the school directly to exchange the size.
The refund will be issued to the same payment method used for the purchase within 14 days of receiving the returned item and confirming its condition.
If the product does not match the specifications on the website,you can make a return request and specify the reason " Mismatch item's description" A customer service representative will contactyouto place a new order and cancel the shipping fees for the replacement/new order.
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